I bank online, have been for a very long time. It’s great and makes me feel good about saving some trees from all the paper I previously would receive. And, I do have to hand it to many of the financial services companies, my bank included, as they’ve made great strides in the past few [...]

I’m out of the office this week onsite with a potential client. Walking around the office I noticed the ol’ Usability Professional Association’s (UPA) poster, “Designing he User Experience”, that my client had outside his cube. I’ve always enjoyed this poster as I think it nicely communicates a basic user-centered design approach. I’m also a [...]